Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by UnThreats Pte Ltd (“UnThreats”, “Company”, “we”, “our”, or “us”), including any products, services, software, subscriptions, quotations, orders, or transactions made through the website.
By accessing, browsing, using, or placing any order through this website, you agree to be bound by these Terms.
If you do not agree to these Terms, you should discontinue use of the website immediately.

1. INFORMATION ABOUT US

1.1 This website is operated by UnThreats Pte Ltd.

Website: UnThreats

2. ELIGIBILITY AND USE OF WEBSITE

2.1 You represent and warrant that:

• you are legally capable of entering into binding agreements;
• all information provided by you is accurate and complete; and
• you will use this website only for lawful purposes.

2.2 We reserve the right to refuse service, reject orders, suspend accounts, or restrict access to the website at our sole discretion without prior notice.

2.3 Unauthorised use of this website, including attempts to gain unauthorised access to systems, misuse of content, interference with website operations, or unlawful activities, is strictly prohibited.

3. PRODUCTS, SERVICES AND AVAILABILITY

3.1 All products, services, subscriptions, quotations, pricing, and availability displayed on the website are subject to change without prior notice.

3.2 We reserve the right to modify, discontinue, reject, suspend, or limit any product, service, subscription, or order at any time.

3.3 Certain products or services may be subject to additional contractual terms, subscription agreements, licensing terms, or vendor-imposed conditions.

4. ORDERS AND CONTRACT FORMATION

4.1 Any order submitted through the website constitutes an offer by you to purchase products or services from us.

4.2 An acknowledgement email or confirmation of receipt of an order does not constitute acceptance of the order.

4.3 All online orders will be reviewed and responded to within seven (7) business days unless otherwise stated. Business days exclude Saturdays, Sundays, and public holidays in Singapore.

4.4 A binding contract shall only be formed upon:

• written confirmation issued by us;
• delivery of products;
• commencement of services; or
• issuance of an invoice,
  whichever occurs first.

4.5 We reserve the right to reject, refuse, cancel, or suspend any order at our sole discretion, including where:

• products or services are unavailable;
• pricing or technical errors occur;
• fraud or unauthorised activity is suspected; or
• compliance or regulatory concerns arise.

4.6 All orders placed, confirmed, or paid for are non-cancellable and non-refundable unless otherwise expressly agreed by us in writing.

4.7 Where products involve third-party software subscriptions, licences, cloud services, or vendor-supported services, such products may additionally be subject to the applicable third-party vendor’s terms, licensing conditions, warranty limitations, and subscription commitments.

5. PRICING AND PAYMENT

5.1 All prices displayed are subject to change without prior notice and may exclude applicable taxes, duties, delivery charges, or governmental fees unless otherwise stated.

5.2 Despite reasonable efforts, errors in pricing, descriptions, availability, or specifications may occur. We reserve the right to correct any errors and revise or cancel affected orders accordingly.

5.3 Payment must be made in full in accordance with the payment terms specified at checkout, quotation, invoice, or agreement.

5.4 Failure to make payment when due may result in suspension, withholding, cancellation, or termination of products or services without liability to us.

6. DELIVERY AND FULFILMENT

6.1 Delivery timelines, fulfilment periods, implementation schedules, and service commencement dates are estimates only and are not guaranteed unless expressly agreed in writing.

6.2 We shall not be liable for delays caused by logistics providers, manufacturers, vendors, customs authorities, regulatory approvals, supply shortages, force majeure events, or other circumstances beyond our reasonable control.

6.3 Risk in products shall pass to you upon delivery.

7. RETURNS, REFUNDS AND WARRANTIES

7.1 Except where required under applicable law or expressly agreed in writing, products, subscriptions, licences, and services sold are non-cancellable and non-refundable.

7.2 Requests relating to defective or damaged products must be notified to us within seven (7) calendar days from delivery.

7.3 Any approved return must:

• be authorised by us in advance;
• be returned in original condition;
• include original packaging where applicable; and
• comply with any return instructions provided by us.

7.4 Unless otherwise expressly stated, warranties for third-party products, software, hardware, or licences are provided solely by the respective manufacturer or vendor.

7.5 To the maximum extent permitted by law, all products, services, software, subscriptions, and website content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

8. INTELLECTUAL PROPERTY

8.1 All intellectual property rights in the website, including text, graphics, logos, software, content, documentation, trademarks, and materials, are owned by or licensed to us unless otherwise stated.

8.2 No part of the website or its contents may be copied, reproduced, distributed, modified, reverse engineered, or commercially exploited without our prior written consent.

9. WEBSITE AVAILABILITY AND SECURITY

9.1 We do not guarantee uninterrupted, secure, error-free, or virus-free operation of the website.

9.2 We may suspend, withdraw, modify, restrict, or discontinue any part of the website at any time without prior notice.

9.3 You are responsible for implementing appropriate cybersecurity safeguards, antivirus protection, backup measures, and security controls when accessing or using the website.

10. LIMITATION OF LIABILITY

10.1 To the maximum extent permitted under applicable law, we shall not be liable for:

• indirect, incidental, consequential, punitive, or special damages;
• loss of profits, revenue, data, goodwill, or business opportunities;
• business interruption;
• cybersecurity incidents;
• unauthorised access;
• service interruptions;
• third-party failures; or
• reliance on website information.

10.2 Our total aggregate liability arising from or relating to any product, service, order, or use of the website shall not exceed the amount paid by you for the affected product or service.

10.3 Nothing in these Terms excludes liability which cannot lawfully be excluded under Singapore law.

11. THIRD-PARTY LINKS AND SERVICES

11.1 The website may contain links to third-party websites, software, platforms, or services.

11.2 We do not control and are not responsible for the availability, accuracy, content, security, or practices of third-party websites or services.

12. FORCE MAJEURE

12.1 We shall not be liable for any delay, failure, interruption, or inability to perform caused by events beyond our reasonable control, including but not limited to:

• natural disasters;
• pandemics;
• cyberattacks;
• telecommunications failures;
• supply chain disruptions;
• governmental actions;
• labour disputes; or
• failures of third-party vendors or service providers.

13. PRIVACY

13.1 Your use of the website is also governed by our Privacy Policy.

14. AMENDMENTS

14.1 We reserve the right to amend, modify, or update these Terms at any time without prior notice.

14.2 Updated Terms will be published on this page and shall take effect upon publication.

15. GOVERNING LAW AND JURISDICTION

15.1 These Terms shall be governed by and construed in accordance with the laws of Singapore.

15.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.