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UnThreats

Enquiry Hotline: +65 8899 1653

Privacy Policy

Privacy Policy

This Privacy Policy (“Policy”) explains how UnThreats Pte Ltd (“UnThreats”, “we”, “our”, or “us”) collects, uses, discloses, stores, and protects Personal Data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable laws.

This Policy applies to all individuals who access our website, communicate with us, engage our services, attend our events, or otherwise interact with us.

By accessing our website, submitting information to us, or using our services, you acknowledge that you have read and understood this Policy.

 

1. PERSONAL DATA WE COLLECT

“Personal Data” refers to data about an individual who can be identified from that data, or from that data together with other information to which we may have access.

We may collect Personal Data including but not limited to:

  • Name
  • Company name and job title
  • Email address
  • Telephone number
  • Mailing or billing address
  • IP address and device/browser information
  • Account or login information
  • Payment and transaction information
  • Enquiry or support information
  • Website usage and analytics data
  • Marketing and communication preferences
  • Any other information voluntarily provided to us

 

2. HOW WE COLLECT PERSONAL DATA

We may collect Personal Data when you:

  • Visit or browse our website
  • Submit contact forms or enquiries
  • Request quotations, demonstrations, or consultations
  • Subscribe to newsletters or communications
  • Register for events or webinars
  • Purchase or use our products or services
  • Communicate with us via email, telephone, messaging platforms, or social media
  • Apply for employment opportunities
  • Interact with our systems, portals, or platforms
  • Provide information through authorised representatives or business partners

You may choose not to provide certain Personal Data. However, this may affect our ability to provide certain services or respond to your requests.

 

3. PURPOSES OF COLLECTION, USE AND DISCLOSURE

We may collect, use, disclose, and process Personal Data for purposes including:

  • Providing products and services
  • Managing customer relationships and support
  • Processing quotations, transactions, invoices, renewals, and payments
  • Communicating with you regarding enquiries, services, or requests
  • Providing technical support, cybersecurity monitoring, managed services, and incident response services
  • Improving our website, services, and customer experience
  • Conducting analytics, research, and internal reporting
  • Sending administrative notices, service updates, security alerts, or operational communications
  • Sending marketing or promotional communications where permitted under applicable law
  • Detecting, preventing, and investigating fraud, security incidents, misuse, or unlawful activities
  • Complying with legal, regulatory, audit, or risk management requirements
  • Protecting our legal rights and business interests
  • Recruitment and employment-related purposes
  • Any other purposes reasonably related to the above

 

4. DISCLOSURE OF PERSONAL DATA

We do not sell Personal Data to third parties.

We may disclose Personal Data to:

  • Our affiliates and related companies
  • Service providers, vendors, consultants, and professional advisers
  • IT, cloud hosting, payment processing, and support providers
  • Regulatory authorities, government agencies, law enforcement bodies, or courts where required by law
  • Auditors, insurers, and legal advisers
  • Third parties involved in corporate transactions such as mergers, acquisitions, or restructuring

Where appropriate, we take reasonable steps to require third parties to protect Personal Data and use it only for authorised purposes.

 

5. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

  • Enable website functionality
  • Improve website performance and user experience
  • Remember user preferences
  • Analyse website traffic and usage trends
  • Support security and fraud prevention measures

You may disable cookies through your browser settings. However, certain website functions may not operate properly if cookies are disabled.

We may also use third-party analytics providers to help us understand website usage and improve our services.

 

6. SECURITY OF PERSONAL DATA

We implement reasonable administrative, technical, and organisational security measures to protect Personal Data against unauthorised access, collection, use, disclosure, modification, disposal, or similar risks.

Such measures may include access controls, encryption, authentication mechanisms, secure hosting environments, monitoring systems, and internal confidentiality obligations.

While we strive to protect Personal Data, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

 

7. RETENTION OF PERSONAL DATA

We may retain Personal Data for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted under applicable laws and business requirements.

When Personal Data is no longer required, we will take reasonable steps to securely delete, anonymise, or dispose of such data.

 

8. TRANSFER OF PERSONAL DATA

Where necessary for operational, technical, or business purposes, Personal Data may be transferred to or processed outside Singapore.

Where such transfers occur, we will take reasonable steps to ensure that Personal Data receives a standard of protection comparable to that required under the PDPA.

 

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services that are not operated by us.

We are not responsible for the privacy practices, content, or policies of such third-party websites. Users are encouraged to review the applicable privacy policies of those third parties separately.

 

10. MARKETING COMMUNICATIONS

Where permitted under applicable law, we may send marketing or promotional communications regarding our products, services, events, or updates.

You may opt out of receiving marketing communications at any time by using the unsubscribe function or by contacting us directly.

Service-related or operational communications may still be sent where necessary.

 

11. YOUR RIGHTS

Subject to applicable laws, you may request:

  • Access to your Personal Data
  • Correction of inaccurate or incomplete Personal Data
  • Withdrawal of consent for certain uses of Personal Data

We may require verification of identity before processing requests and may charge reasonable administrative fees where permitted by law.

 

12. CHANGES TO THIS POLICY

We may update this Policy from time to time. Any updates will be published on this page with the revised “Last Updated” date.

Your continued use of our website or services after such updates constitutes acknowledgement of the updated Policy.

 

13. CONTACT US

If you have any questions or requests relating to this Policy or our handling of Personal Data, please contact:

Email: enquiry@unthreats.com